Refund policy

At PRIME SOCKS BH ONLINE STORE, we value customer satisfaction and want you to love your purchase. If for any reason you are not completely satisfied, we are happy to help with a return or exchange.

Return Policy
You may return your items within 15 days from the date of purchase, provided the following conditions are met:
● The item is unworn, unused, and in its original condition.
● The product must be returned with all tags still attached and in the original packaging.

Damaged or Defective Products
If your product arrives damaged or defective, please contact us within 15 days. We will issue a full refund or send a replacement at no additional cost.

Non-returnable Items
● Personalized products, including gift cards (unless they are damaged).
● Worn or used socks due to hygiene concerns.

Refund Method
Refunds will be issued to your original payment method. Please note that processing times may vary depending on your payment provider.

Contact Us
Please email us at support@socksbh.com or You can DM us on Instagram @socks.bh with your order number and the reason for the return.